Same product in every tier. Priced by scale.
One core product. Tiers band by crew count — bigger operations get better per-crew value without losing capability.
Operator
Solo and small crews getting organized.
Billed monthly · no lock-in
Contender
Growing operations standardizing field + office.
Billed monthly · no lock-in
Challenger
Multi-crew shops scaling routes and accounts.
Billed monthly · no lock-in
Enterprise
Multi-location and complex deployments.
Starts $849/mo · volume discounts
In every tier.
Same core product whether you run 1 crew or 50. Tiers vary by scale, not capability.
- Real-time crew P&L and job costing
- Scheduling, routing, materials catalog, estimates
- Full mobile app for office and crews
- Stripe Connect payments at pass-through fees
- Customer verification portal (HOA-facing live work feed)
- Standard reporting and dashboards
- API and MCP access
- All future open-ledger feature releases
What varies by tier
The open ledger is universal. Tier variations are limited to genuine operational scale and human-cost items.
| Limit | Operator | Contender | Challenger | Enterprise |
|---|---|---|---|---|
| Crew count | 1–3 | 4–8 | 9–15 | 16+ |
| Support SLA | Standard email (48hr) | Priority (24hr) | Dedicated success | Named CSM |
| Multi-location / branch support | — | — | Up to 3 | Unlimited |
| White-label customer portal | — | — | Optional add-on | Included |
| Custom integrations | — | — | 1 included | Unlimited |
| Founder-led migration | — | Yes | Yes | Yes |
- Customer portals: unlimited
- Historical data retention: unlimited while active
- User seats (office staff): unlimited
- API and MCP access
- All open-ledger features (real-time P&L, customer verification, knowledge capture)
- All future open-ledger feature releases
Your records leave with you.
A customer who cancels gets a complete data export (PDF + CSV + raw JSON) and a 30-day window to retrieve it. After 30 days, data is purged. No hostage-taking. No "pay to leave with your records."
Available on any tier
- White-label customer portal$99/mo
Free on Enterprise. Branded login, custom domain, custom colors. Adds real customization work, fair to charge.
- Stripe Connect paymentsPass-through
Stripe fees only, no markup. Goodwill move — reinforces "we don't take a cut."
Fair by default.
- Month-to-month is the default
No annual lock-in required.
- 20% off if prepaid annually
Not 35–40% like Jobber. The smaller discount keeps month-to-month genuinely attractive — that's the positioning point.
- No setup, onboarding, or migration fees
Founder-led migration is included for the first 50 customers.
- 30-day full refund
If GM doesn't work in the first month — full refund, no questions.
- Self-serve downgrade
Shrink from 6 to 3 crews? Move down a tier next billing cycle. Aspire fights customers on the way out. GM doesn't.